From changing the way we impact our environment to how we commute, to how we use our natural resources, to mobilising and leading change, see the results of taking a planned approach to change. Below are some of our key projects.

 
 
Public transport behaviour change strategy   Working across public and private sector stakeholders, internal staff and commissioners, public transport interest groups and customers we developed a comprehensive behaviour change strategy on behalf of Environment Canterbury.

Public transport behaviour change strategy

Working across public and private sector stakeholders, internal staff and commissioners, public transport interest groups and customers we developed a comprehensive behaviour change strategy on behalf of Environment Canterbury.

Change Moment public transport pilot   In 2016 we developed a multi-strand pilot aimed at increasing public transport usage in Christchurch as the businesses relocated back into the CBD. The pilot delivered a 26% increase in public transport use and significantly changed public perception about public transport.

Change Moment public transport pilot

In 2016 we developed a multi-strand pilot aimed at increasing public transport usage in Christchurch as the businesses relocated back into the CBD. The pilot delivered a 26% increase in public transport use and significantly changed public perception about public transport.

Digital platform   As part of the Change Moment pilot we build a bespoke digital platform support pilot development and evaluation. Individual accounts captured journey details and delivered personalised travel planning information.

Digital platform

As part of the Change Moment pilot we build a bespoke digital platform support pilot development and evaluation. Individual accounts captured journey details and delivered personalised travel planning information.

Stakeholder research   We were asked to build an understanding of the opportunities and barriers around public transport use in Christchurch.  We did qualitative research with citizens, other local government organisations, local council staff, bus companies, bus drivers, public transport interest groups, student and youth representatives. We then tested attitudes and behaviours with a quantitative survey and ideas with prototytping sessions.

Stakeholder research

We were asked to build an understanding of the opportunities and barriers around public transport use in Christchurch.

We did qualitative research with citizens, other local government organisations, local council staff, bus companies, bus drivers, public transport interest groups, student and youth representatives. We then tested attitudes and behaviours with a quantitative survey and ideas with prototytping sessions.

Increase diversity in Fire and Emergency recruitment   In 2018, Janet developed and managed an integrated communications campaign aimed at increasing applications from women and ethnic minorities to join Fire and Emergency. It was a great success with overall applications up nearly 100%, of which 16% were female.

Increase diversity in Fire and Emergency recruitment

In 2018, Janet developed and managed an integrated communications campaign aimed at increasing applications from women and ethnic minorities to join Fire and Emergency. It was a great success with overall applications up nearly 100%, of which 16% were female.

Improving air quality in Canterbury.   Using an insight based approach with strands of quantitative, qualitative research and market testing we developed effective annual air pollution behaviour change strategies over a three-year period from 2013-2016.

Improving air quality in Canterbury.

Using an insight based approach with strands of quantitative, qualitative research and market testing we developed effective annual air pollution behaviour change strategies over a three-year period from 2013-2016.

Air Pollution Toolkit   Funded by MfE, and in partnership with Environment Canterbury we developed a behaviour change toolkit to help regional councils understand behaviour change principles and approaches to reducing air pollution. This includes a rapid-prototype programme in two key areas to test the approach and concept.

Air Pollution Toolkit

Funded by MfE, and in partnership with Environment Canterbury we developed a behaviour change toolkit to help regional councils understand behaviour change principles and approaches to reducing air pollution. This includes a rapid-prototype programme in two key areas to test the approach and concept.

Bio-security behaviour change   For MPI we undertook bio-security behaviour change planning for shifting citizen behaviour around key bio-security risks of didymo, kauri dieback and wilding conifers.

Bio-security behaviour change

For MPI we undertook bio-security behaviour change planning for shifting citizen behaviour around key bio-security risks of didymo, kauri dieback and wilding conifers.

Ministry of Education   In 2017, for Ministry of Education we developed and implemented the largest piece of parental research ever undertaken. There were three strands; qualitative workshops, quantitative national survey and service design workshops.

Ministry of Education

In 2017, for Ministry of Education we developed and implemented the largest piece of parental research ever undertaken. There were three strands; qualitative workshops, quantitative national survey and service design workshops.

Ag sector research   We were engaged to undertake research across the agricultural sector. We did qualitative research with industry groups, stakeholders and citizens building an understanding of the opportunities and barriers to changing behaviour around water pollution.

Ag sector research

We were engaged to undertake research across the agricultural sector. We did qualitative research with industry groups, stakeholders and citizens building an understanding of the opportunities and barriers to changing behaviour around water pollution.

Improving water quality   For Environment Canterbury we developed a behaviour change strategy aimed at improving water quality.  This involved extensive quantitative and qualitative research with farmers, industry groups and citizens.

Improving water quality

For Environment Canterbury we developed a behaviour change strategy aimed at improving water quality.

This involved extensive quantitative and qualitative research with farmers, industry groups and citizens.

Behaviour change workshops   We developed a series of one and 1/2 day workshops covering the principles of behaviour change, research and developing a social media strategy for the public and non-profit sectors.

Behaviour change workshops

We developed a series of one and 1/2 day workshops covering the principles of behaviour change, research and developing a social media strategy for the public and non-profit sectors.